Accessibility Statement

Last updated: September 4, 2026

Our commitment

Nurestia is committed to making nurestia.com accessible to everyone, including people with disabilities. We believe every customer should be able to browse, understand and purchase from our store independently and with dignity.

Standard we work toward

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium. These guidelines explain how to make web content more accessible to people with visual, auditory, motor and cognitive disabilities.

What we have done

  • Descriptive alternative text on product and informational images
  • Keyboard navigation across the whole store, including the cart and checkout
  • Visible focus indicators on links, buttons and form fields
  • Color contrast tested against WCAG AA thresholds for text and interactive elements
  • Semantic headings and landmarks so screen readers can navigate the page structure
  • Form fields with associated labels and clear, text-based error messages
  • Responsive layout that supports zoom up to 200% without loss of content
  • No content that flashes more than three times per second

Ongoing work and known limitations

Accessibility is continuous, not a one-time project. Some parts of our store rely on third-party applications and embedded content that we do not fully control, and these may not yet meet WCAG 2.1 AA in every respect. We review our store regularly, and we raise accessibility issues with our vendors when we find them.

Tell us about a barrier

If you encounter any difficulty using this website, or if you need information in another format, please tell us — we want to fix it and we want to help you complete your purchase in the meantime.

Email: contact@nurestia.com
We acknowledge every report within 2 business days and tell you what we are doing about it.

When you write, it helps to include the page address, what you were trying to do, and the browser and assistive technology you were using. If a barrier prevents you from ordering, contact us and we will take your order directly and apply any active promotion.

Formal complaints

If you are not satisfied with our response, you may escalate to contact@nurestia.com, and we will review your report at management level and respond within 15 business days.